@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&display=swap";:root{--c-bg:#f5f5fa;--c-panel:#fff;--c-raised:#fafaff;--c-line:#e6e4f0;--c-line-strong:#d4d1e4;--c-text:#17142e;--c-muted:#615d7c;--c-subtle:#8c88a6;--c-accent:#6d4fe6;--c-accent-ink:#fff;--c-accent-soft:#efebff;--c-good:#12805c;--c-good-soft:#e3f6ee;--c-warn:#9a6200;--c-warn-soft:#fff4dc;--c-bad:#c0283c;--c-bad-soft:#fde8eb;--c-note:#fff8e6;--c-note-line:#f0d995;--c-shadow:0 1px 2px #17142e0d, 0 8px 24px -16px #17142e40;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}:root[data-theme=dark]{--c-bg:#0b0a18;--c-panel:#13122a;--c-raised:#181633;--c-line:#26244a;--c-line-strong:#34315e;--c-text:#f1effd;--c-muted:#a9a5c8;--c-subtle:#7d79a0;--c-accent:#9a85ff;--c-accent-ink:#120f2a;--c-accent-soft:#231f4d;--c-good:#4fd1a1;--c-good-soft:#0f2c24;--c-warn:#f2b84b;--c-warn-soft:#2e2410;--c-bad:#ff7d8f;--c-bad-soft:#35141b;--c-note:#2a2412;--c-note-line:#5a4a1c;--c-shadow:0 1px 2px #0000004d, 0 12px 30px -18px #0009;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}*{box-sizing:border-box}html,body{background:var(--c-bg);color:var(--c-text);-webkit-font-smoothing:antialiased;margin:0;font-family:Plus Jakarta Sans,system-ui,sans-serif;font-size:14px;line-height:1.45}button,input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:2px solid var(--c-accent);outline-offset:2px}.crm-sr{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.crm-muted{color:var(--c-subtle)}.crm-note{color:var(--c-muted);margin:0;font-size:13px}.crm-btn{border:1px solid var(--c-line-strong);background:var(--c-panel);height:36px;color:var(--c-text);cursor:pointer;border-radius:9px;justify-content:center;align-items:center;gap:7px;padding:0 14px;font-weight:600;transition:background .15s,border-color .15s,transform .1s;display:inline-flex}.crm-btn:hover:not(:disabled){border-color:var(--c-accent)}.crm-btn:active:not(:disabled){transform:translateY(1px)}.crm-btn:disabled{opacity:.55;cursor:not-allowed}.crm-btn-primary{border-color:var(--c-accent);background:var(--c-accent);color:var(--c-accent-ink)}.crm-btn-primary:hover:not(:disabled){filter:brightness(1.06)}.crm-icon-btn{border:1px solid var(--c-line);background:var(--c-panel);width:34px;height:34px;color:var(--c-muted);cursor:pointer;border-radius:9px;place-items:center;display:inline-grid}.crm-icon-btn:hover:not(:disabled){color:var(--c-text);border-color:var(--c-line-strong)}.crm-icon-btn.is-danger:hover:not(:disabled){color:var(--c-bad);border-color:var(--c-bad)}.crm-link{color:var(--c-accent);cursor:pointer;background:0 0;border:0;padding:0;font-weight:600}select,input:not([type=checkbox]),textarea{border:1px solid var(--c-line-strong);background:var(--c-panel);min-height:36px;color:var(--c-text);border-radius:9px;padding:7px 10px}textarea{resize:vertical;line-height:1.5}.crm-msg{border-radius:9px;margin:0;padding:9px 12px;font-size:13px}.crm-msg.is-good{background:var(--c-good-soft);color:var(--c-good)}.crm-msg.is-bad{background:var(--c-bad-soft);color:var(--c-bad)}.crm-loading{min-height:100vh;color:var(--c-muted);place-items:center;display:grid}.crm-loading-inline{color:var(--c-muted);padding:40px 0}.crm-auth{place-items:center;min-height:100vh;padding:24px 16px;display:grid}.crm-auth-card{border:1px solid var(--c-line);background:var(--c-panel);width:min(400px,100%);box-shadow:var(--c-shadow);border-radius:18px;gap:14px;padding:30px;display:grid}.crm-auth-card h1{letter-spacing:-.02em;margin:8px 0 0;font-size:22px}.crm-auth-card p{color:var(--c-muted);margin:0}.crm-auth-card label{color:var(--c-muted);gap:6px;font-size:12.5px;font-weight:600;display:grid}.crm-auth-card input{width:100%}.crm-brand{letter-spacing:-.02em;align-items:center;gap:9px;font-size:17px;font-weight:800;display:flex}.crm-brand img{border-radius:8px}.crm-brand b{color:var(--c-accent)}.crm-brand em{background:var(--c-accent-soft);color:var(--c-accent);letter-spacing:.06em;border-radius:6px;padding:2px 7px;font-size:11px;font-style:normal;font-weight:700}.crm-shell{grid-template-columns:232px minmax(0,1fr);min-height:100vh;display:grid}.crm-side{border-right:1px solid var(--c-line);background:var(--c-panel);flex-direction:column;gap:22px;height:100vh;padding:20px 14px;display:flex;position:sticky;top:0}.crm-side nav{gap:2px;display:grid}.crm-side nav button{height:38px;color:var(--c-muted);text-align:left;cursor:pointer;background:0 0;border:0;border-radius:9px;align-items:center;gap:10px;padding:0 11px;font-weight:600;display:flex}.crm-side nav button:hover{background:var(--c-raised);color:var(--c-text)}.crm-side nav button.is-current{background:var(--c-accent-soft);color:var(--c-accent)}.crm-side-foot{border-top:1px solid var(--c-line);gap:10px;margin-top:auto;padding-top:14px;display:grid}.crm-me{min-width:0;color:var(--c-muted);align-items:center;gap:7px;font-size:12.5px;display:flex}.crm-me span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.crm-me em{background:var(--c-raised);border:1px solid var(--c-line);text-transform:capitalize;border-radius:999px;margin-left:auto;padding:1px 7px;font-size:11px;font-style:normal;font-weight:700}.crm-side-actions{gap:8px;display:flex}.crm-main{min-width:0;padding:26px 30px 60px}.crm-head{justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:18px;display:flex}.crm-head h1{letter-spacing:-.02em;margin:0;font-size:24px}.crm-head p{color:var(--c-muted);margin:4px 0 0}.crm-head-actions{gap:8px;display:flex}.crm-card{border:1px solid var(--c-line);background:var(--c-panel);box-shadow:var(--c-shadow);border-radius:14px;align-content:start;gap:14px;padding:20px;display:grid}.crm-card h2{margin:0;font-size:15px}.crm-card h3{color:var(--c-muted);margin:4px 0 0;font-size:12.5px;font-weight:600}.crm-overview{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.crm-stats{grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px;display:grid}.crm-stat{border:1px solid var(--c-line);background:var(--c-raised);border-radius:11px;gap:2px;padding:12px 14px;display:grid}.crm-stat span{color:var(--c-muted);font-size:12px;font-weight:600}.crm-stat b{font-variant-numeric:tabular-nums;letter-spacing:-.02em;font-size:24px}.crm-stat small{color:var(--c-subtle);font-size:11.5px}.crm-stat.is-warn b{color:var(--c-warn)}.crm-stat.is-bad b{color:var(--c-bad)}.crm-stat.is-good b{color:var(--c-good)}.crm-weeks{grid-template-columns:repeat(8,1fr);align-items:end;gap:8px;height:120px;display:grid}.crm-weeks div{text-align:center;grid-template-rows:1fr auto;gap:4px;height:100%;display:grid}.crm-weeks i{height:max(3px, var(--h));background:var(--c-accent);opacity:.85;border-radius:6px 6px 3px 3px;align-self:end}.crm-weeks span{color:var(--c-muted);font-variant-numeric:tabular-nums;font-size:11.5px}.crm-bars{gap:9px;margin:0;padding:0;list-style:none;display:grid}.crm-bars li{grid-template-columns:96px minmax(0,1fr) 40px;align-items:center;gap:10px;font-size:13px;display:grid}.crm-bars i{height:8px;width:var(--w);background:var(--c-accent);border-radius:999px;min-width:3px}.crm-bars b{text-align:right;font-variant-numeric:tabular-nums}.crm-pill,.crm-tag{white-space:nowrap;border-radius:999px;align-items:center;height:21px;padding:0 8px;font-size:11.5px;font-weight:650;display:inline-flex}.crm-tag{border:1px solid var(--c-line);background:var(--c-raised);color:var(--c-muted)}.crm-tag.is-warn{background:var(--c-warn-soft);color:var(--c-warn);border-color:#0000}.crm-pill{background:var(--c-raised);color:var(--c-muted)}.crm-status-open{background:var(--c-accent-soft);color:var(--c-accent)}.crm-status-pending{background:var(--c-warn-soft);color:var(--c-warn)}.crm-status-resolved,.crm-status-closed{background:var(--c-good-soft);color:var(--c-good)}.crm-priority-urgent,.crm-priority-high{background:var(--c-bad-soft);color:var(--c-bad)}.crm-stage-vip,.crm-stage-active{background:var(--c-good-soft);color:var(--c-good)}.crm-stage-at-risk{background:var(--c-warn-soft);color:var(--c-warn)}.crm-stage-churned{background:var(--c-bad-soft);color:var(--c-bad)}.crm-stage-trial,.crm-stage-lead{background:var(--c-accent-soft);color:var(--c-accent)}.crm-filters{flex-wrap:wrap;gap:8px;margin-bottom:14px;display:flex}.crm-search{border:1px solid var(--c-line-strong);background:var(--c-panel);max-width:360px;color:var(--c-subtle);border-radius:9px;flex:240px;align-items:center;gap:7px;padding:0 10px;display:flex}.crm-search input{background:0 0;border:0;outline:none;flex:1;min-width:0;padding:0}.crm-search:focus-within{outline:2px solid var(--c-accent);outline-offset:1px}.crm-split{grid-template-columns:minmax(300px,380px) minmax(0,1fr);align-items:start;gap:14px;display:grid}.crm-queue{gap:6px;max-height:calc(100vh - 190px);margin:0;padding:0;list-style:none;display:grid;overflow:auto}.crm-queue-item{border:1px solid var(--c-line);background:var(--c-panel);text-align:left;cursor:pointer;border-radius:11px;gap:4px;width:100%;padding:12px 13px;display:grid}.crm-queue-item:hover{border-color:var(--c-line-strong)}.crm-queue-item.is-current{border-color:var(--c-accent);box-shadow:0 0 0 1px var(--c-accent)}.crm-queue-top{justify-content:space-between;gap:10px;display:flex}.crm-queue-top b{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.crm-queue-top time{color:var(--c-subtle);flex:none;font-size:12px}.crm-queue-meta{color:var(--c-muted);text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;overflow:hidden}.crm-queue-tags{flex-wrap:wrap;gap:5px;margin-top:2px;display:flex}.crm-detail{border:1px solid var(--c-line);background:var(--c-panel);min-width:0;min-height:420px;box-shadow:var(--c-shadow);border-radius:14px;position:relative}.crm-detail-empty{color:var(--c-muted);place-items:center;display:grid}.crm-detail-close{display:none;position:absolute;top:12px;right:12px}.crm-thread{grid-template-rows:auto minmax(0,1fr) auto;max-height:calc(100vh - 190px);display:grid}.crm-thread-head{border-bottom:1px solid var(--c-line);gap:12px;padding:18px 20px;display:grid}.crm-thread-head h2{margin:0;font-size:17px}.crm-thread-head p{color:var(--c-muted);margin:3px 0 0;font-size:12.5px}.crm-thread-controls{flex-wrap:wrap;gap:10px;display:flex}.crm-thread-controls label{color:var(--c-muted);gap:4px;font-size:11.5px;font-weight:600;display:grid}.crm-messages{align-content:start;gap:10px;padding:18px 20px;display:grid;overflow:auto}.crm-message{border:1px solid var(--c-line);background:var(--c-raised);border-radius:12px 12px 12px 4px;max-width:82%;padding:11px 14px}.crm-message.is-staff{background:var(--c-accent-soft);border-color:#0000;border-radius:12px 12px 4px;justify-self:end}.crm-message.is-internal{border:1px dashed var(--c-note-line);background:var(--c-note);border-radius:10px;justify-self:stretch;max-width:none}.crm-message header{justify-content:space-between;gap:12px;margin-bottom:4px;font-size:12px;display:flex}.crm-message header time{color:var(--c-subtle)}.crm-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.crm-compose{border-top:1px solid var(--c-line);gap:10px;padding:14px 20px 18px;display:grid}.crm-compose textarea{width:100%}.crm-compose-bar{justify-content:space-between;align-items:center;gap:10px;display:flex}.crm-check{color:var(--c-muted);cursor:pointer;align-items:center;gap:7px;font-size:13px;font-weight:600;display:inline-flex}.crm-table-wrap{border:1px solid var(--c-line);background:var(--c-panel);box-shadow:var(--c-shadow);border-radius:14px;overflow-x:auto}.crm-table{border-collapse:collapse;width:100%;font-size:13px}.crm-table th,.crm-table td{border-bottom:1px solid var(--c-line);text-align:left;vertical-align:middle;white-space:nowrap;padding:11px 14px}.crm-table thead th{background:var(--c-raised);color:var(--c-muted);letter-spacing:.03em;text-transform:uppercase;font-size:11.5px;font-weight:700;position:sticky;top:0}.crm-table tbody th{font-weight:500}.crm-table tbody tr:last-child>*{border-bottom:0}.crm-table .num{text-align:right;font-variant-numeric:tabular-nums}.crm-table tr.is-clickable{cursor:pointer}.crm-table tr.is-clickable:hover>*{background:var(--c-raised)}.crm-table th .crm-tag{margin-left:8px}.crm-row-link{text-align:left;cursor:pointer;background:0 0;border:0;padding:0;display:grid}.crm-row-link small{color:var(--c-subtle)}.crm-row-tags{gap:4px;margin-top:4px;display:inline-flex}.crm-row-tags .crm-tag{height:18px;margin:0;font-size:10.5px}.crm-empty{color:var(--c-muted);text-align:center;padding:30px}.crm-empty.is-bad{color:var(--c-bad);justify-items:center;gap:10px;display:grid}.crm-drawer{z-index:20;justify-content:flex-end;display:flex;position:fixed;inset:0}.crm-drawer-scrim{cursor:pointer;background:#0b0a1873;border:0;position:absolute;inset:0}.crm-drawer-panel{background:var(--c-panel);align-content:start;gap:18px;width:min(480px,100%);height:100%;padding:22px;animation:.22s cubic-bezier(.2,.8,.2,1) crm-slide;display:grid;position:relative;overflow:auto;box-shadow:-20px 0 50px -20px #0006}@keyframes crm-slide{0%{opacity:0;transform:translate(24px)}}.crm-drawer-head{justify-content:space-between;gap:12px;display:flex}.crm-drawer-head h2{margin:0;font-size:18px}.crm-drawer-head p{color:var(--c-muted);margin:3px 0 0}.crm-drawer-panel h3{margin:4px 0 -6px;font-size:14px}.crm-facts{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:0;display:grid}.crm-facts div{border:1px solid var(--c-line);background:var(--c-raised);border-radius:10px;padding:10px 12px}.crm-facts dt{color:var(--c-muted);font-size:11.5px;font-weight:600}.crm-facts dd{margin:2px 0 0;font-weight:650}.crm-form{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.crm-form label{color:var(--c-muted);gap:5px;font-size:12.5px;font-weight:600;display:grid}.crm-form label small{color:var(--c-subtle);font-weight:500}.crm-form .crm-span{grid-column:1/-1}.crm-form input,.crm-form select,.crm-form textarea{width:100%}.crm-mini-list{gap:6px;margin:0;padding:0;list-style:none;display:grid}.crm-mini-list li{border:1px solid var(--c-line);border-radius:10px;justify-content:space-between;gap:10px;padding:10px 12px;font-size:13px;display:flex}.crm-mini-list span{color:var(--c-subtle);white-space:nowrap;align-items:center;gap:6px;display:inline-flex}.crm-staff-add{margin-bottom:14px}.crm-staff-row{flex-wrap:wrap;gap:8px;display:flex}.crm-staff-row input{flex:260px}.crm-head+.crm-msg,.crm-card+.crm-msg{margin-bottom:14px}.crm-activity{border:1px solid var(--c-line);background:var(--c-panel);border-radius:14px;margin:0;padding:0;list-style:none;display:grid}.crm-activity li{border-bottom:1px solid var(--c-line);grid-template-columns:150px minmax(0,1fr);gap:14px;padding:12px 16px;font-size:13px;display:grid}.crm-activity li:last-child{border-bottom:0}.crm-activity time{color:var(--c-subtle);font-variant-numeric:tabular-nums}.crm-activity p{margin:0}@media (width<=1100px){.crm-overview{grid-template-columns:1fr}.crm-split{grid-template-columns:minmax(0,1fr)}.crm-split.has-detail .crm-queue,.crm-split:not(.has-detail) .crm-detail-empty{display:none}.crm-detail-close{display:inline-grid}.crm-thread-head{padding-right:56px}}@media (width<=760px){.crm-shell{grid-template-columns:minmax(0,1fr)}.crm-shell>*{min-width:0}.crm-side nav{min-width:0;max-width:100%}.crm-filters select{flex:140px;min-width:0}.crm-search{flex-basis:100%;max-width:none}.crm-thread-controls label{flex:120px;min-width:0}.crm-thread-controls select{width:100%}.crm-thread{max-height:none}.crm-messages{max-height:55vh}.crm-head-actions{flex-wrap:wrap}.crm-side{border-right:0;border-bottom:1px solid var(--c-line);flex-flow:wrap;align-items:center;gap:10px;height:auto;padding:12px 16px;position:static}.crm-side nav{order:3;width:100%;display:flex;overflow-x:auto}.crm-side nav button{flex:none}.crm-side-foot{border:0;flex-direction:row;margin:0 0 0 auto;padding:0;display:flex}.crm-me{display:none}.crm-main{padding:18px 16px 48px}.crm-head{flex-wrap:wrap;align-items:flex-start}.crm-facts{grid-template-columns:repeat(2,minmax(0,1fr))}.crm-form{grid-template-columns:1fr}.crm-activity li{grid-template-columns:1fr;gap:2px}.crm-message{max-width:92%}}@media (prefers-reduced-motion:reduce){.crm-drawer-panel{animation:none}.crm-btn{transition:none}}